Ticket Refund&Return Policy
Please note that the refund rules for different countries and trains are different. Please check the specific refund and change rules on the corresponding train list page.
Steps to apply for a refund:
1. Contact us by email (contact@laostrain.com), contact us through the website's online customer service, contact us through WhatsApp (+861821039323)
2. Send us the order number and refund request;
3. After receiving the refund request, we will follow up the refund and change rules within 6 hours (working hours) to process the refund operation.You will receive a refund within 6 hours.
E-mail: contact@laostrain.com
Phone Number: +8618210393233
WhatsApp Number: +8618210393233
Laos Train Ticketing and Refund Policy
Thailand Train Ticket Refund and Change Rules
Vietnam Train Refund Rules And Ticket Rescheduling Rule
Japan Train Refund Rules And Ticket Rescheduling Rule