Ticket Refund&Return Policy
Please note that the refund rules for different countries and trains are different. Please check the specific refund and change rules on the corresponding train list page.
Steps to apply for a refund:
1. Enter the order management page, search for the order, and click to enter the order details;
2. Apply for refund or modification by viewing the order details.
3. After receiving the refund request, we will follow up the refund and change rules within 6 hours (working hours) to process the refund operation.You will receive a refund within 6 hours.
E-mail: contact@laostrain.com
Laos Train Ticketing and Refund Policy
Thailand Train Ticket Refund and Change Rules
Vietnam Train Refund Rules And Ticket Rescheduling Rule
Japan Train Refund Rules And Ticket Rescheduling Rule